ez66 Terms and Conditions

1 General Terms

ez66 (hereinafter "Platform", "we" or "ez66") operates an online casino and sports betting service for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between ez66 and each registered user ("you" or "Member").

Our Privacy Policy and Responsible Gaming Policy apply equally alongside these Terms. By creating or using an account on the Platform, you acknowledge that you have read, understood, and agreed to these complete Terms.

These Terms are available in both English and Bengali; however, in the event of a dispute, the Bengali version shall be considered final.

2 Account Registration and Eligibility

The following conditions must be met to open an account at ez66:

• You must be 21 years of age or older.
• Each individual may open only one account. ez66 reserves the right to cancel all accounts if a single person holds more than one account.
• Accurate and truthful information must be provided at the time of registration — providing false information may result in account cancellation.
• It is your responsibility to keep your account password secure. Allowing anyone else to use your account is prohibited.
• Any unauthorized use of your account must be reported to our support team immediately.

Identity Verification (KYC)

ez66 may verify your identity at any time when required. As part of this process, photos of your National Identity Card (NID), passport, or other government-issued documents may be requested. Withdrawal processing may be delayed or suspended if verification is not completed.

3 Age Restrictions

ez66 is an adult platform. This service is available only for those aged 21 or above. Minors are strictly prohibited from creating accounts or participating in any gaming activity.

If we believe that an account is being operated by a minor, that account will be suspended immediately and all deposited funds and winnings may be forfeited.

4 Deposits and Withdrawals

The following rules apply to depositing and withdrawing funds at ez66:

Deposit Terms

• Deposited funds must come from a payment method registered in the account holder's own name.
• Depositing funds through a third party is prohibited.
• It generally takes a few minutes for deposited funds to be credited to your account. If there is a delay, please contact the support team.

Withdrawal Terms

• Processing a withdrawal request may take 30 minutes to 3 hours.
• All active bonus wagering requirements must be met before making a withdrawal.
• Withdrawals may be on hold if identity verification has not been completed.
• ez66 reserves the right to temporarily hold withdrawals if fraud or unusual activity is suspected.
• Withdrawals must be made to the same payment method used for the deposit.

5 Bonuses and Promotions

ez66 offers various types of bonuses and promotional offers. Accepting these offers means the following terms apply:

Welcome Bonus

General Bonus Terms

• Each bonus offer has its own specific validity period. Unused bonuses will be cancelled after the expiry date.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
• If evidence of bonus abuse is found, the bonus and associated winnings will be cancelled.
• The welcome bonus will not be given to more than one account from the same household, device, or IP address.
• ez66 reserves the right to modify or withdraw any bonus offer at any time.
• Specific restrictions may apply to the types of games or bets played using a bonus.

VIP Program

The ez66 VIP program has three tiers:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.

Through regular play you can advance to higher VIP tiers. Additional benefits apply at each tier.

6 Gaming Rules

The following rules must be followed when playing games at ez66:

• All games are operated under a clean and fair play policy. ez66 is committed to fair play.
• Bets or results arising from a technical malfunction will be considered void.
• Attempting to exploit any software or system error for gain is prohibited and will result in account cancellation.
• For sports betting, ez66's odds and rules are final.
• If suspicious betting patterns are detected, an account may be reviewed.
• ez66 reserves the right to accept or reject any bet.

Cricket Betting

When betting on BPL, IPL, T20 World Cup, and other international cricket events, specific rules apply to each market. If a match is abandoned, postponed, or interrupted by rain, ez66's decision shall be considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the ez66 platform:

• Fraud, deception, or bonus abuse.
• Money laundering or use of funds from illegal sources.
• Creating or operating multiple accounts.
• Playing games using software bots or automated tools.
• Selling, transferring, or renting an account.
• Attempting to hack or gain unauthorized access to ez66 systems.
• Harassing other users or engaging in inappropriate behavior.
• Exploiting system errors or bugs to gain an unfair advantage.

8 Account Closure and Suspension

ez66 may close or suspend any account in the following circumstances:

• Violation of these Terms.
• Failure to complete identity verification or provision of false information.
• Evidence of fraud or suspicious activity.
• Participation in prohibited activities.
• Extended inactivity.

Voluntary Account Closure

If you wish to close your account yourself, please contact our support team. Before closing your account, complete all verifications and withdraw your available balance. A self-exclusion option is also available as part of responsible gaming — visit our Responsible Gaming page for details.

9 Limitation of Liability

ez66 will not bear any liability in the following situations:

• Loss caused by internet disconnection or device issues.
• Cyber attacks or data breaches caused by third parties.
• Service disruption due to natural disasters, war, or other force majeure events.
• Account damage caused by the user's own negligence or unauthorized access.

ez66's maximum liability shall under no circumstances exceed the user's actual deposited amount. ez66 is not responsible for financial losses resulting from gaming — gaming is entirely voluntary and conducted at personal risk.

10 Privacy and Data Protection

ez66 gives the highest priority to protecting your personal information. All data transfers are kept secure using SSL encryption technology.

Details of how your information is collected, stored, and used are described in our Privacy Policy. By using the Platform, you are considered to have also accepted that policy.

• Your personal information is never sold to third parties.
• Information is stored securely for the purposes of identity verification and compliance with legal obligations.
• Please contact our support team to update or correct any of your information.

11 Changes to Terms

ez66 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, registered users will be notified by email or through a notice on the Platform.

If you continue to use the Platform after changes have been made, you will be considered to have accepted the updated terms. It is therefore recommended that you review this page regularly.

12 Contact and Dispute Resolution

If you have any questions or complaints about these terms and conditions, please contact our support team. We provide 24/7 support in Bengali.

Any dispute or complaint will first be addressed through our support team. We take all complaints seriously and work to resolve them quickly.

In the event of any legal dispute related to these terms, the governing law and jurisdiction of the platform will apply.